Can I cancel or amend my order?
Cancelling or amending an order is usually possible before production starts — the sooner you contact us, the more options we have.
Cancelling before production
If production hasn't started, we can usually cancel your order without issue.
Amending an order
Changes to quantity, options, or artwork can often be made before production begins — see our guide on making changes after ordering for more.
Once production has started
Once your order is in production, cancellation or amendment may no longer be possible.
How to get in touch
Contact us as soon as possible with your order number, and we'll let you know what's possible.
Quick summary
- Cancelling is easiest before production starts
- Amendments follow the same rule — the earlier, the better
- Once in production, changes may not be possible
- Always include your order number when contacting us