FAQ's
A quick answer to some of our most common questions, with links through to the full guide.Bleed is the extra artwork that extends beyond the trim edge, giving the cutting process tolerance so you don't end up with white edges.
RGB is for screens, CMYK is for print — artwork supplied in RGB is converted to CMYK before printing, which can shift very bright colours slightly.
300dpi at final size is recommended for sharp, print-ready images — web images are usually too low resolution.
It depends on your brand and product — from cost-effective Standard tags to eco-friendly Recycled, rustic Kraft, premium Luxury, and durable Waterproof options.
Choose your product and options, submit your artwork, approve a proof, and we take it into production.
In most cases yes — we'll send a proof to check before your order goes into production.
2-3 working days from proof approval (often quicker).
UK orders ship via DPD Next Working Day delivery once approved for printing; international orders via UPS Express, sent Delivered Duty Paid with taxes and duties collected at checkout.
No — guest checkout is available, though creating an account makes reordering and tracking easier.
The quickest way is through your account order history, or just get in touch with your previous order details.
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