How do I know my order has been received?
You'll receive an order confirmation once your order has gone through successfully.
Order confirmation email
Check your inbox (and spam/junk folder) for a confirmation email shortly after placing your order.
What to do if you don't receive confirmation
If you haven't received anything after a reasonable amount of time, contact us with your name and order details so we can check.
Tracking your order status
If you have an account, you'll also be able to view your order history — see our guide to viewing your order history for more.
Quick summary
- A confirmation email is sent once your order goes through
- Check spam/junk if you don't see it
- Contact us if you're unsure whether it was received
- Account holders can also check order history