What happens if there's an issue with my artwork?
We check every file before printing, and if something isn't quite right, we'll contact you before proceeding rather than printing it as-is.
What we check before printing
- File resolution and quality
- Correct sizing, bleed, and safe zone
- Font and colour setup
- Overall print-readiness
Common issues we look out for
- Low-resolution images
- Missing bleed
- Text too close to the trim edge
- Fonts not outlined or embedded
What happens next
If we spot an issue, we'll get in touch to explain it and, where possible, suggest a fix before your order goes to print.
How to avoid delays
Following our artwork setup guides before submitting your file is the best way to avoid back-and-forth once you've ordered.
Quick summary
- We check every file before printing
- Common issues include resolution, bleed, and font setup
- We'll contact you rather than print a flawed file
- Following our artwork guides upfront avoids delays